Your privacy is important to RADICO USA, INC.
Our website address is: WWW.RADICOUSA.COM
Collection and Use of Personal Information
Personal information is data that can be used to identify or contact a single person.
What personal information we collect
We collect, “personally identifiable information” which is defined as “individually identifiable information about an individual consumer collected online by the operator from that individual and maintained by the operator in an accessible form, including any of the following:
(1) A first and last name.
(2) A home or other physical address, including street name and name of a city or town.
(3) An e-mail address.
(4) A telephone number.
(5) A social security number.
(6) Any other identifier that permits the physical or online contacting of a specific individual.
(7) Information concerning a user that the Web site or online service collects online from the user and maintains in personally identifiable form in combination with an identifier described in this subdivision. This kind of information includes “click stream” information or information obtained from “cookies” such as information showing the last several websites that the consumer visited and information about a consumers profile or preferences. However, this information will not be “personally identifiable information” unless it is coupled with any of the information above.
Personally identifiable information can come from the following sources:
Information You Give Us: We receive and store any information you enter our Web site, purchase products register for classes or seminars, participate in an online survey or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features.
Automatic Information: We receive and store certain types of information whenever you interact with us. For example, like many websites, we use "cookies," and we obtain certain types of information when your Web browser accesses our Website or advertisements and other content served by or on our behalf on other websites.
Mobile: When you download or use mobile apps we or our affiliates created, we may receive information about your location and your mobile device, including a unique identifier for your device. We may use this information to provide you with location-based services, such as advertising, search results, and other personalized content. Most mobile devices allow you to turn off location services.
E-mail Communications: To help us make e-mails more useful and interesting, we often receive a confirmation when you open e-mail from us if your computer supports such capabilities. We also compare our customer list to lists received from other companies, in an effort to avoid sending unnecessary messages to our customers. If you do not want to receive e-mail or other mail from us, please adjust your computer settings.
Information from Other Sources: We might receive information about you from other sources and add it to our account information. .
How we use your personal information
The personal information we collect allows us to keep you posted on Radico’s latest product announcements, seminars and upcoming events. If you don’t want to be on our mailing list, you can opt out any time by so advising us.
We also use personal information to help us create, develop, operate, deliver, and improve our products, services, content and advertising, and for loss prevention and anti-fraud purposes.
We may use your personal information, including date of birth, to verify identity, assist with identification of users, and to determine appropriate services. For example, we may use date of birth to determine the age of Radico account holders and purchasers.
From time to time, we may use your personal information to send important notices, such as communications about our products, seminars, your purchases and changes to our terms, conditions, and policies. Because this information is important to your interaction with Radico, you may not opt out of receiving these communications.
We may also use personal information for internal purposes such as auditing, data analysis, and research to improve Radico’s products, services, and customer communications.
Collection and Use of Non-Personal Information
We also collect data in a form that does not, on its own, permit direct association with any specific individual. We may collect, use, transfer, and disclose non-personal information for any purpose. The following are some examples of non-personal information that we collect and how we may use it:
• We may collect information such as occupation, language, zip code, area code, referrer URL, location, and the time zone where a Radico product is used or a seminar held so that we can better understand customer behavior and improve our products, services, and advertising.
• We may collect and store details of how you use our services, including search queries. This information may be used to improve the relevancy of results provided by our services. Except in limited instances to ensure quality of our services over the Internet, such information will not be associated with your IP address.
• When you share your content with family and friends regarding the purchase or use of Radico products, send gift certificates and products, or invite others to participate in Radico services or forums, Radico may collect the information you provide about those people such as name, mailing address, email address, and phone number. Radico will use such information to fulfill your requests, provide the relevant product or service, or for anti-fraud purposes.
If we do combine non-personal information with personal information the combined information will be treated as personal information for as long as it remains combined.
Cookies and Other Technologies
Cookies are unique identifiers that enable our systems to recognize your device and allow us to provide features such as personalized advertisements on other web sites and storage of items in your Shopping Cart between visits.
In some of our email messages, we use a “click-through URL” linked to content on the Radico website. When customers click one of these URLs, they pass through a separate web server before arriving at the destination page on our website. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to be tracked in this way, you should not click text or graphic links in the email messages.
Pixel tags enable us to send email messages in a format customers can read, and they tell us whether mail has been opened. We may use this information to reduce or eliminate messages sent to customers.
Disclosure to Third Parties
At times Radico may make certain personal information available to strategic partners that work with Radico to provide products and services or that help Radico market to customers. For example, when you purchase products from our Website or register for a seminar, you authorize Radico and your carrier to exchange the information you provide during the purchase or registration process to carry out service. If you are approved for service, your account will be governed by Radico and your carrier’s respective privacy policies. Personal information will only be shared by Radico to provide or improve our products, services and advertising; it will not be shared with third parties for their marketing purposes.
Affiliated Businesses We Do Not Control: We work closely with affiliated businesses. In some cases, we provide services, or sell product lines jointly with these businesses. You can tell when a third party is involved in your transactions and we share customer information related to those transactions with that third party.
Third-Party Service Providers: We employ other companies and individuals to perform functions on our behalf. Examples include extending credit, fulfilling orders, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links), processing credit card payments, managing and enhancing customer data, providing customer service, assessing your interest in our products and services, and conducting customer research or satisfaction surveys and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes.
Our Protection and Others: We release account and other personal information when we believe release is appropriate to comply with the law, for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate or to protect our rights, property, or safety and those of our customers or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. Obviously, however, this does not include selling, renting, sharing, or otherwise disclosing personally identifiable information from customers for commercial purposes in
Protection of Personal Information
Radico takes the security of your personal information very seriously. Radico online services protect your personal information during transit using Secure Sockets Layer (SSL) software, which encrypts information you input.
We work to protect the security of your information during transmission by revealing only the last four digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.
It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.
When you use some Radico products, services, or applications or post on a Radico forum, chat room, or social networking service, the personal information and content you share is visible to other users and can be read, collected, or used by them. You are responsible for the personal information you choose to share or submit in these instances. For example, if you list your name and email address in a forum posting, that information is public. Please take care when using these features.
If you or anyone else using a service which logs on to a device that is owned by a third party, any information shared with such service, including your name, address, photos, and purchases, may be downloaded on to that third party device thereby disclosing any such shared information.
Retention of Personal Information
Access to Personal Information
You can help ensure that your contact information and preferences are accurate, complete, and up to date by logging in to your account at our Website. For other personal information we hold, we will provide you with access for any purpose including requesting that we correct the data if it is inaccurate or delete the data if Radico is not required to retain it by law or for legitimate business purposes. We may decline to process requests that are frivolous/vexatious, jeopardize the privacy of others, are impractical, or for which access is not otherwise required by local law.
What Choices Do I Have?
As discussed above, you can always choose not to provide information, even though it might be needed to make a purchase or to take advantage of our features.
You can add or update certain information on our Website. When you update information, we usually keep a copy of the prior version for our records.
If you do not want to receive e-mail or other mail from us, please adjust your browser or computer settings.
If you do not want us to use personal information that we gather to allow third parties to personalize advertisements we display to you, please adjust your browser.
Our Companywide Commitment to Your Privacy
To make sure your personal information is secure, we communicate our privacy and security guidelines to Radico employees and strictly enforce privacy safeguards within the company.
All such communications are examined and replies issued where appropriate as soon as possible. If you are unsatisfied with the reply received, you may refer your complaint to the relevant regulator in your jurisdiction. If you ask us, we will endeavor to provide you with information about relevant complaint avenues which may be applicable to your circumstances.
Conditions of Use, Notices, and Revisions